Main challenges<\/h2>\n\n\n\n
Leaving quarantine is fraught with a number of challenges and restrictions that await those who did not work during the self-isolation regime.<\/p>\n\n\n\n
Communication problem. All companies do not open on the same day. You need to convey to clients that you are continuing to work, thereby restoring communication.<\/p>\n\n\n\n
Compressed spring effect. A number of directions, after the resumption of activities, will face an avalanche demand. These include, for example: beauty salons, ateliers, repair shops, etc. If you fail to serve your customers, you will lose them.<\/p>\n\n\n\n
Quarantine restrictions. It is clear that some rules for doing this or that business will undergo changes. Visits to public areas, hygiene requirements and other restrictions, some of which will be temporary, and some will remain on a permanent basis, require provision.<\/p>\n\n\n\n
![\"Small](\"https:\/\/wordpress-751090-2973267.cloudwaysapps.com\/wp-content\/uploads\/2021\/05\/00.jpg\")
<\/figure><\/div>\n\n\n\nClear message about the opening<\/h2>\n\n\n\n
The first thing to do before resuming your work is to inform your clients about the opening. <\/p>\n\n\n\n
For the news it is important that:<\/p>\n\n\n\n
It is noticeable. News feeds are often found somewhere at the bottom of the home page of the site, and not every visitor gets to them. The best way to convey important information is to display it on the welcome banner, making it clickable and adding the ability to jump to more detailed information on a separate page.<\/p>\n\n\n\n
It carries useful and comprehensive information. In a detailed statement, you need to indicate not only the fact and date of opening, but also provide other useful information, for example, regarding new rules and restrictions. <\/p>\n\n\n\n
It is distributed through all channels. Be sure to spread the news about opening your business through all possible channels.<\/p>\n\n\n\n
Quarantine products as part of the business model<\/h2>\n\n\n\n
Do not rush to abandon your “quarantine” work – rethink them after returning to the usual format of doing business and consider making quarantined products part of the main business model.<\/p>\n\n\n\n
Some people are used to new self-isolation services. A certain percentage of customers will definitely want to continue their online training or, say, order food at home from their favourite restaurant. Do not deprive your clients of the opportunities obtained in quarantine, and do not deprive yourself of an additional source of income.<\/p>\n\n\n\n
Huge demand in some areas<\/h2>\n\n\n\n
After the restrictions are lifted, a number of areas are waiting for a surge in the flow of customers. <\/p>\n\n\n\n
What to do:<\/p>\n\n\n\n
-arrange a sufficient number of call centre operators \/ managers a few days before starting work;<\/p>\n\n\n\n
-extend your opening hours if possible.<\/p>\n\n\n\n
It’s never too late to attract new customers<\/h2>\n\n\n\n
Old clients can forget about you, so you always need to work on attracting new ones. <\/p>\n\n\n\n